Customer Service

A member of our technical staff ie always available to address your needs and concerns.  Our office is open weekdays from 8:00 AM to 5:00 PM Eastern Time.  During non-operating hours or when it becomes necessary to be absent from the office, our phone number (865-982-8200) is forwarded to a staff member's cell phone.  We can always be contacted at our email address, stevesimon@flexwatt.net.  We respect the fact that questions don't always occur during office hours and it is our aim to be accessible when needed.  Feel free to contact us at any time, we will fladly work with you in addressing your concerns.